Staff polite, helpful and clearly well trained…

Very pleasant. Doesn`t feel as large as it is or as full because of the way it is broken down into smaller buildings and with many interconnected outdoor spaces. It feels like a Spanish version of Portmeirion. Most buildings are based on historical precedents from the canaries and as a result it feels like being in a small hill town rather than a large hotel. There are many pools of different sizes and shapes giving lots of opportunties for different ages and capabilities. Food is excellent with so many restaurants around and even the main buffet has surprisingly high quality food with substantial changes each night. Breakfast excellent. Staff are uniformly cheerful polite and helpful and clearly well trained. We thought the overall experience was probably five star. Particularly suitable for young children and we saw many families like ours with three generations. The evening entertainments were very varied and professional capable of keeping both small children and adults happy. It was suitably quiet in the late evening. Rooms we had all well appointed and with good views. They are however quite small. It is near a nice small street and shopping area as well as beach with pleasant walks around. Only 20 minutes from airport and yet no aircraft noise. Overall it was ideal for our three generation family holiday. I`m sure we would return with a similar group. Rosie and I usually holiday in the Far East, particularly Malaysia. The quality there in five star hotels is higher with more for older adults, but this was ideal for this group.