Firstly, thank you to Sheree for booking us such a lovely room

Firstly, thank you to Sheree for booking us such a lovely room – any member of hotel staff when they took our room number said ‘that’s a very nice room’. The suite was on the 4th floor [of 5], on the right corner for sunrise over the mountains in the morning and sunset over the sea in the evening, with enough open and covered space to ensure you could find sun and shade most of the day. The bed was enormous [I had it to myself] and the sofa bed was perfect for my daughter [and once made, went up and down so easily, it was perfect for having guests round for dinner]. The bathroom was large, with plenty of space for the 2 of us to be in there together and spread out, with a separate door to the toilet [always good in a suite]. The hotel itself was very up and down. I realise they only opened at the end of September, and were still fitting about 1 fifth of the hotel, but the staff seemed to be either amazing or fairly useless, so no idea how it’s going to go… We arrived at 1am [after a 5 hour delay at Gatwick], to a lovely concierge, who suggested they were super busy [they weren’t, I’d guess about 30% occupancy]. Unfortunately, although he said the sofa bed was made up, it wasn’t and as housekeeping had all gone home, he had to come make it up himself [it took 3 trips as he wasn’t sure what was where], but he was very nice and it gave us time to unpack [which we probably wouldn’t have done at that time of night]. They’d also left us a bottle of fizz and fruit, which would have been very welcome if we’d arrived earlier… The following day we wandered down to breakfast, with our friends – a fabulous spread of pretty much everything you could want. My only concern is that it was very busy, so if they were at low occupancy I’d have concerns at anything busier… There was a separate restaurant for suites [our friends were in normal rooms, but we tried it one day], but the food, although waiter service, wasn’t as good as in the main buffet restaurant. The restaurant offerings were very limited [for veggies, and almost non-existent for vegans – something to bear in mind], but this may change as more open in the evenings, hopefully… I’d love to recommend the Japanese, as the food was fabulous, with an amazing vegetarian platter, but unfortunately they completely messed up our order and still charged us! We also asked for a wine recommendation [we’d done this in the beach club restaurant and sports bar previously], and they gave us a €100 bottle, without letting us know; needless to say we had a lot of questions when the bill came, with very little resolution… Having said all this, highlights of the holiday were the adults only pool area [which I believe is new, and other guests complained were only for suites…]. It was quiet, had 3 pools, including a narrow length swimming pool, and was just lovely. The associated bar [Seen] was another highlight, staffed by 2 lovely Italians: Luca and Giovanni, who were more than happy to make us whatever we wanted, with special shout out to Luca for his personal concoctions and Italian holiday recommendations. A further shout out to Jurgen at the Seen by Oliver Beach Restaurant – he was the friendliest and most helpful of all the restaurant staff – a joy! Would we return… I’m really not sure. If we could have the adult only pools, Luca and Jurgen, combined with a small, quiet hotel, then maybe. But, unless I here lots of good reviews about the hotel in the future, probably not.